This Privacy Policy explains how Smart PDF Converter ("we", "us", or "our") collects, uses, and protects your information when you use our mobile app and website.
Information We Collect
- Personal Information: When you contact us, we may collect your name and email address.
- Files: We do not store or access your files. All file conversions happen locally on your device or are processed securely and deleted immediately after conversion.
- Usage Data: We may collect anonymous usage statistics to improve our services.
How We Use Your Information
- To provide and improve our app and website
- To respond to your inquiries and support requests
- To analyze usage trends and enhance user experience
Data Security
We implement industry-standard security measures to protect your data. Your files remain private and are never shared with third parties.
File Deletion Policy: All files you upload for conversion are automatically and permanently deleted from our servers within 1 hour of upload. After deletion, files cannot be recovered by any means or tool. We do not retain, back up, or archive your files for any purpose.
Third-Party Services
We use analytics and crash logging services (such as Google Analytics and Firebase Crashlytics) solely to improve the app’s performance, stability, and user experience. No personal files or conversion data are shared with these services. We do not share your data with any third party for advertising, model training, or data monetization purposes.
We do not share your personal information with third parties except as required by law or with your explicit consent.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children.
GDPR Compliance
Legal Basis for Processing: We process your personal data based on your consent (when you submit a contact form), to fulfill our contract with you (when providing conversion services), or for our legitimate interests (to improve and secure our app).
Data Controller: The data controller for your information is Smart PDF Converter. You can contact us at wtatpro@gmail.com for any privacy-related inquiries.
International Transfers: Your data may be processed on servers located outside your country. We ensure appropriate safeguards are in place for international data transfers as required by GDPR.
Retention: We retain personal data only as long as necessary for the purposes described in this policy, or as required by law.
Your Rights
- Access: You can request a copy of your personal data.
- Rectification: You can request correction of inaccurate or incomplete data.
- Erasure ("Right to be Forgotten"): You can request deletion of your data at any time.
- Restriction: You can request restriction of processing in certain circumstances.
- Objection: You can object to processing based on legitimate interests.
- Portability: You can request your data in a portable format.
- Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
- Complaint: You have the right to lodge a complaint with a supervisory authority in your country.
To exercise any of these rights, please contact us or email wtatpro@gmail.com.
Your Data Rights & Choices
- You may request deletion of your personal data at any time by contacting us.
- We do not use your data for marketing, advertising, or AI model training.
- We do not sell or rent your data to any third party.
How to Request Data Deletion: If you wish to have your data removed from our systems, please email wtatpro@gmail.com or use the contact form below. We will process your request promptly and confirm once your data has been deleted.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the effective date above.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us or email us at wtatpro@gmail.com.